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User Experience in Libraries: Applying Ethnography and Human-Centred Design by A

Description: User Experience in Libraries by Andy Priestner, Matt Borg Estimated delivery 3-12 business days Format Paperback Condition Brand New Description How much do you really know about the user experience of your library spaces and services? Do you observe and record your users behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys? Publisher Description Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success?In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or UX) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields. Author Biography Andy Priestner is a freelance trainer and consultant specialising in user experience, social media, marketing, communications and teambuilding, working with libraries, universities and the private sector in the UK and mainland Europe. He originated the UX in Libraries conference and is currently managing Cambridge University Librarys Futurelib innovation programme which employs ethnography and human-centred design. Matt Borg is a librarian, trainer, geek and troublemaker. An academic librarian for over 14 years, he is currently working with libraries across Europe on library technologies such as discovery systems and library services platforms. He is also a freelance trainer. He likes fonts, coffee, LEGO and books. Details ISBN 147248472X ISBN-13 9781472484727 Title User Experience in Libraries Author Andy Priestner, Matt Borg Format Paperback Year 2016 Pages 212 Publisher Taylor & Francis Ltd GE_Item_ID:99471217; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

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End Time: 2024-11-11T04:17:18.000Z

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User Experience in Libraries: Applying Ethnography and Human-Centred Design by A

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

ISBN-13: 9781472484727

Book Title: User Experience in Libraries

Number of Pages: 212 Pages

Publication Name: User Experience in Libraries : Applying Ethnography and Human-Centred Design

Language: English

Publisher: Routledge

Item Height: 0.7 in

Subject: Student Life & Student Affairs, Library & Information Science / General, Library & Information Science / Archives & Special Libraries, Anthropology / Cultural & Social

Publication Year: 2016

Type: Textbook

Item Weight: 11.2 Oz

Subject Area: Language Arts & Disciplines, Social Science, Education

Author: Matt Borg

Item Length: 9.3 in

Item Width: 6.2 in

Format: Trade Paperback

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